Stocked Artistic Tile brand items may be returned for credit within 90-days of receipt. Client is responsible for freight back to the point of origin.
Materials sold by full carton must be returned in original packaging.
All returns must be properly packed. Tiles received that are broken, damaged or installed will not be credited.
Custom, made to order, special order products or pillows & other accessories may not be returned or cancelled.
All returns must be authorized in advance by Artistic Tile, Inc. A copy of the Return Goods Authorization (RMA) must accompany the return for credit to be issued.
Installed material may not be returned; installation whether full or partial constitutes acceptance.
Material that has been hand selected or culled through may not be returned.Contact Customer Service to start the RMA process.